Battlefront has one of the obnoxious customer relations approaches I've ever seen in my life. They must be doing something right, they are still in business after all ...
For the average guy out there, understanding what they are saying may be a bit challenging, so I thought of providing a translation of what they are actually trying to say.
(All stuff below provided in a jokingly way, I still play Combat Mission after all ... Oh, wait! My copy doesn't work. Should I go to their forums and ask for help?) :)Original, Battlefront: We have a very, very long and well established history of fixing things when they are proven to be in need of fixing.
Translation: We have a very, very long and well established history of fixing things when we give up trying to prove they don't need fixing.
Original, Battlefront: We also have a long and well established history of rejecting requests for change when they aren't backed up.
Translation: We also have a long and well established history of rejecting requests just because YOU made them.
Original, Battlefront: We've seen TONS of that with CM:SF, where people want us to make the Syrians like Russians or to change things so that Pet Peeve Of The Day is tweaked to make the Syrians more gamey and less realistic.
Translation:Making the Syrians like Russians or anything else would mean to actually write real AI routines. Even when nobody have seen the Syrians fight a modern western army so far, take my word for it our Syrians are realistic enough.
(On Battlefront dropping HistWar from its product line)
Original, Battlefront: After 4 years of waiting we've decided not to wait any more.
Translation: After being bullied by Paradox with a deadline that made us to release CMSF in an unfinished state, we were looking forward to shove OUR deadline up this poor lone fellow's rear end.
(On the lack of water terrain in CMSF)
Original, Battlefront:We deliberately avoided water for CM:SF because it is not a common terrain feature relevant to tactical combat. At least not proportional to the majority of probable combat situations. If adding such terrain weren't a major time consuming issue for us, we would have included it. But water has a lot of issues attached to it.
Translation:We deliberately avoided water for CM:SF because we had no clue on how to implement it. Now stop bitching about water and Google Syria and you will see its just a freaking desert, with only minor rivers that nobody would want to establish a defense on. Everybody knows that the tactically sound way to defend a country against the US Army is to deploy forces in the open desert, preferably without any cover. That's why we also deliberately avoided writing decent path finding and use-of-cover routines for the AI.
Cheers,
The graphics and color palette reminds me a lot of "Combat Mission Beyond Overlord". Oh, the irony!
Some cavalry squadron ... somewhere ... doing something ... Where's the manual? I'm gonna need it.
Note where I have the cursor: this game has friendly fog of war! I'm impressed.
The tutorial scenario. Map is completely zoomed out. The gridlines represent one square kilometer. Click the image to expand it.
Same scenario. Map is mid-zoomed. I took out the grid lines. Click the image to expand it.
Same scenario. Map is completely zoomed in. Looking forward to fight this battle. Click the image to expand it.
Each icon represents a fire team. I'm really happy about how I could manage to keep each FT at opposite sides of the streets. One thing not so-nice: the "look there" order is not functional (I use that order a lot to orient my fire teams). Click the image for an expanded view.
A screenshot of a pop up window that warns the player about his mistake. I've played this "Baghdad Assault" scenario in the plain vanilla version of Armored Task Force and the advice given here is spot on. There are plenty of ATGMs on the left flank of the US Cavalry forces depicted in the screenshot. Image is from the Virtual Combat Training Center and used without authorization or monetary gain. Please contact me if you want it to be removed.
An LVTP7 from the Naval Infantry of the Armada of Argentina. Author: Martin Otero, for this Wikipedia entry. 
Getting to the town in the far background will require a careful approach march. Click the image for an expanded view.
This one from an ArmA 2 mission. Click on the image for an expanded view.
This other one for an OFPDR mission. Frontal assault, yikes! Click the image for an expanded view.
Hasty defense fire plan. KZ stands for "kill zone" and FT for fire team. Click the image for an expanded view.
Kicking butt at KZ 1, but getting uneasy about enemy advancing towards KZ2. Click the image for an expanded view.
Moving the MMG to an alternate firing position to deal with the threat at KZ 2. The blue dots are waypoints. Click the image for an expanded view.
